We make taking care of you, your clients & your business easy
What good is owning a business to have more freedom and control in your life, if the administration and support work required undermines that goal? When you’re free to “do the do”, the better you can build powerful client relationships, increase your revenue, and have time to do the things you really want to.
There are many ways to take the administration and support load off; one is to outsource the tasks altogether. That’s where A-Perform comes in. We take care of your client, business and marketing support needs so you can focus on doing what you do best.
CLIENT SUPPORT
Your clients are your most valuable asset. We make sure they get the attention they deserve.
- Live chat
- New client on-boarding
- Client support
- Client engagement
- Client review service
BUSINESS SUPPORT
Grow your revenue and streamline your business processes, so that you can get back to enjoying life.
- Diary & appointment management
- Data entry
- Bookkeeping & debtors management
- Transcribing & document preparation
- Systems checks & internal admin audits
- Travel & business event organisation
MARKETING SUPPORT
Attract and retain great clients with customer-centric marketing support aligned to your brand.
- Telemarketing & cold calling
- First contact calls
- Social media management
- SEO support
- Content creation
Industry Specific Specialist Support
We support many types of business and industries. However, some industries have additional and unique administrative requirements, especially if there are specific industry standards to follow. Our highly versatile, agile and knowledgeable team has industry specific training and experience to provide additional specialist support services for the following types of businesses:
Business Advice
It’s not uncommon for the businesses we work with to spend nearly all of their time working “in the business” with very little time reserved for working “on the business”. Working “in the Business” is typically the default way of operating. It’s how your business makes money, so naturally the focus becomes staying on top of the day-to-day challenges and your list of “to-dos”. However, when you’re too focused on the day-to-day, the fact that your business isn’t performing to its potential can be easily masked. It’s important to elevate your focus to from time to time to the things that will grow the value of your business. Working “on your business” means investing time to identify the right strategy and measures for your business, and setting aside regular structured review time to monitor and improve performance. With A-Perform taking some of the load off your day-to-day, you’ll have more time to work “on your business”. A-Performs services work best with businesses that maintain a commitment to ongoing improvement. We encourage all our clients to work “on their business” and we may recommend and refer you to one of our trusted professional adviser partners who will work with you directly.
Create your fully customisable support package
A challenge for any business is how do you scale up revenue producing activities in an affordable way? Taking on more staff usually means spending time you don’t really have recruiting, hiring, and training – not to mention incurring extra set-up costs for your new hire. It also means you have to suffer through the pain period where you have more to do than you can cope with, but you need more clients or work to justify a new hire.
A-Perform solves that problem by allowing your business to procure only the services you need at a level that makes sense for your business. Then, as your revenue grows, you can continue to scale your selected services and add new ones too. We help to make business growth smooth and seamless.
Platforms and tools we support
CRMs
ACCOUNTING
MARKETING
SPECIALIST - FINANCIAL INDUSTRY
SPECIALIST - MEDICAL
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